Workplace Mediation
 

We are ACAS Accredited Workplace Mediators 

What is Mediation?

Mediation is a way to mend relationships when there is a disagreement at work.

Mediation is held by a neutral person (a 'mediator'). The mediator is impartial. This means they do not take sides. They’re there to help everyone involved find a solution they can all agree to.

Mediation helps to mend workplace relationships by:

  • finding solutions that everyone agrees to
  • improving communication
  • allowing everyone involved to have control of what’s finally agreed

How can Mediation help?

Mediation helps to mend workplace relationships by:

  • finding solutions that everyone agrees to
  • improving communication
  • allowing everyone involved to have control of what’s finally agreed

There are many benefits of mediation. For example, mediation can help to:

  • reduce stress
  • keep valuable employees
  • avoid more formal processes, such as going to employment tribunal
  • stop more grievances being raised
  • avoid paying high costs, for example, employment tribunal claims

Mediation outcomes are decided by everyone involved and can be flexible. Outcomes might include:

  • an acknowledgement of each party’s views
  • a commitment to change behaviour
  • a commitment to regularly review the agreement reached
  • an agreement to review policies and procedures
  • an agreement to share work more fairly and provide more responsibility

When can Mediation be used?

Mediation is used to resolve disagreements around workplace relationships rather than other disputes, such as pay or issues related to dismissal or conduct.

You can use mediation to resolve:

  • bullying and harassment
  • communication problems
  • personality clashes
  • relationship breakdowns

 

Contact us to see how we can assist you.

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